PRIVACY POLICY

This page describes how we use your personal data and how we use cookies on this website.

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Your Personal Data

When you first contact us or register with us, we will create a record in your name. We will add information to this record whenever you contact us, in order to deal with your request and to provide you with appropriate services. Jenna Arnold is the data controller for this personal data. We do not release this information to third parties.

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Use of Data

Epphaven Silver uses the collected data for various purposes:

• To provide and maintain our service

• To notify you about changes to our service

• To allow you to participate in interactive features of our service when you choose to do so

• To provide customer support

• To gather analysis or valuable information so that we can improve our service

• To monitor the usage of our service

• To detect, prevent and address technical issues

• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already registered for or enquired about unless you have opted not to receive such information.

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Your Rights

You have a number of rights in relation to your personal information. In order to exercise any of these rights, please contact us using the details below.

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You have the right to:

• access the personal information that we hold about you

• correct inaccuracies in the personal information that we hold about you

• request that we stop sending you direct marketing

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In certain circumstances, you have the right to:

• have your details removed from systems that we use to process your personal data

• restrict the processing of your personal data in certain ways

• obtain a copy of your personal data in a structured electronic data file

• object to certain processing of your personal data by us

• request human review of an automated decision

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Tracking Cookies Data

This is the Cookie Policy for Epphaven Silver, accessible from epphavensilver.co.uk.

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What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

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For more general information on cookies see the Wikipedia article on HTTP Cookies.

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How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.

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Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

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The Cookies We Set

Account related cookies

• If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your site preferences when logged out.

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Login related cookies

• We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

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Email newsletters related cookies

• This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

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Orders processing related cookies

• This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

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Forms related cookies

 

• When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

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Site preferences cookies

• In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

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Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

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• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

• As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram, YouTube, Pinterest, Facebook and Tik Tok, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

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More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the Generator of GDPR Cookies Policy Template and the GDPR Cookies Policy Template based on the Privacy Policy Generator from TermsFeed. However, if you are still looking for more information then you can contact us through one of our preferred contact methods:

• By emailing us

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Security

The security of your data is very important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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Disclosure of Data

Disclosure for Law Enforcement

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Under certain circumstances, Epphaven Silver may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

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Contact Us

If you have any questions about this Privacy Policy, please contact us: Email: epphavensilver@gmail.com